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Business's response - on 4/7/2011
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We sincerely regret that you had a bad experience using our service. Mobizzo is a mobile entertainment service where users have the chance to win prizes with a monthly subscription plan of $9.99/month. By offering daily trivia games, we give customers the opportunity to collect points which can be redeemed for a wide variety of popular prizes (see http://www.mobizzo.com/prizes/overview.page). We require all customers to undergo a double opt-in process that is compliant with Mobile Marketing Association guidelines. At each stage of the sign up process, users are clearly informed about our recurring billing, the service price and our easy one-step process to cancel the service. In addition, we have a 24 hour customer support team available via a toll free number to help address any customer issues. The iPad offer you saw was presented by an affiliate of one of our marketing partners and was not directly related to our service. We do not offer the iPad as a prize. To eliminate any possible confusion we have stopped working with the aforementioned partner. If your issue remains unresolved please call us at 800-218-7629 and we will do our best to help you.
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