T C.'s review of National Pool Route Sales, Inc.

National Pool Route Sales, Inc.

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4.5 star rating 59 miles
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Customer Reviews & Ratings
Complaint Posted 2/18/2018
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Bad Experience
We have worked with brokers for purchases in the past for other businesses. They couldn’t relay financials properly so you couldn’t do a financial analysis. This broker didn’t want to provide anything and gave excuse after excuse. Literally wanted me to use an unsecured loan and hounded the fact that if I default nothing would happen. Being someone that has owned businesses and worked in sales. We also have family that owns brokerage and law offices it was a huge red flag. Be very careful. Don’t buy a job and make sure your time is valued properly. If they can’t give you detailed data for financials then how do they create a true evaluation. Professional brokers will have the spread sheet and tax returns already ready and have no problem running the numbers with you.
Business's response - on 3/1/2018
We are sorry you hold this opinion. We do everything in our power to accommodate everyone’s request for documents. However, most of the routes we have for sale are not complete businesses. They are smaller parts of much larger companies. When we have complete companies, we do everything in our power to assist a buyer in obtaining the documents they feel is necessary to make the appropriate decision. Our industry, and not one company such as ours, dictates the process by which the accounts are sold. If a company has 500 pools and decides to sell 50 of their accounts in an area in which they no longer choose to service, it is most difficult to persuade them to provide records for their entire company. This is very private to them. Most of the time we can get the seller to provide a statement of income for those 50 pools, but not the entire business. It is difficult to hear the word no; but we only pass on the reply we receive from the seller. It is not our decision. Concerning financing, we would not encourage or discourage anyone to move in this direction; and we do not provide financing. We can provide insight as to how others have approached a purchase when short of funds. I can see where frustration could arise when you need financing to make a purchase and the seller will not or cannot provide the records you need to pursue this course of action. However, It appears as though this is one experience with one of hundreds of our listings and did not move forward or experience any loss as a basis of this post. Everyone has the same ability as you had, to say no to the purchase when the seller will not provide the documents requested. In closing, we do have experience with several lenders, both unsecured and SBA providers, who can help individuals who do not have all the funds on hand to make a purchase. I am happy to speak with you directly about your experience and how we can assist you moving forward with or without our company.
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Additional Business Information
Hours   Anytime by Appointment Phone   (949) 458-2406 Address   26479 Rancho Parkway South
Lake Forest, CA 92630
Website   http://www.poolroutesales.com Email   info@poolroutesales.com
Contact   Chris Webb Other  
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