Mike S.'s review of NorthStar Moving Company

NorthStar Moving Company

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Customer Reviews & Ratings
Review Posted 3/8/2012
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Northstar Moving Corporation - Customer Review - Highly Satisfied Customer
Recently i had to help my mother move from her assisted living center to a nursing home and part of that move required me to move some large furniture items to a storage facility. So i needed to find a moving company and of course, one that would be trustworthy and exhibit a high level of customer satisfaction. I began my search using Yelp.com and noticed a number of apparent satisfied customers. The customers seemed very happy with Northstar's service so i decided to research their Better Business Bureau rating and that reflected a high level of satisfaction as well. So i decided to go with Northstar. The process of contacting Northstar was very simple and quick. I decided to use their website and entered a estimate request. Very quickly a representative named Stefy called me back with some questions and she was very polite and answered all the questions i had. After several more communications we were set for our move date. The move date went very smoothly. The 3 guys assigned to my job were very friendly and communicative. They completed our job efficiently and took special care to shrink wrap my fragile items for the trip over to the storage facility. All in all, the job only took about 2 hours with another hour for a special run to drop off a chair at my mothers nursing home facility. I was extremely happy with their work and their efficiency. I would highly recommend Northstar to anyone who needs to undertake a move.
 
 
Business's response - by Ram Katalanon 5/1/2012
Dear Mike, Wow! I am so honored that you entrusted NorthStar Moving Company with your mother’s moving day. We understand moving is more than just moving boxes, it’s moving families and we strive to care for all of your valuable possessions, including your family. I’d like to commend you for doing your moving company research! We always encourage our clients to research moving companies and choose them by reputation. I am so happy to hear that your moving experience was easy from beginning to end and that we could contribute to making a stressful experience as calming as possible. Thank you for sharing your moving experience with us and Trustlink. We look forward to moving with you again one day. Best wishes, Ram Katalan President and Co-founder www.NorthStarMoving.com
 
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Additional Business Information
Hours   Mon-Fri 7:30 a.m. - 7 p.m. Sat 9 a.m. - 5 p.m. Sun 10 a.m. - 3 p.m. Phone   (800) 275-7767 Address   633 West Fifth St. #2684
Los Angeles, CA 90071
Website   http://www.northstarmoving.com Email   ram@northstarmoving.com
Contact   Ram Katalan Other  
 
 
 
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