Maggie M.'s review of NorthStar Moving Company

NorthStar Moving Company

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Customer Reviews & Ratings
Review Posted 3/27/2012
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AMAZING from start to finish!
OMG did I ever regret not using these guys during my last move. The guys arrived just a little after 8:00 AM and I was told they would be there between 8-10 AM. They were ready to get the show on the road even though I had an enormous amount of boxes and antiques. They protected my heirlooms and treated my plants with respect and protected them so they wouldn’t break during the ride as if it were their own property they were moving, which I really appreciated. I was amazed at how quick it was for them to load and ready to get on the road within 3 hours which is about what we all expected they would take and as we found stuff they didn’t realize they had to take, they made room in the truck to make sure all my valuables went with them safely. The crew moved at a speed I had never seen before and the ride was quicker than everyone expected. It only took them 1 hour which they thought it would be about 1 hr 15 min to 1 hr 30 min. I was pleasantly surprised and relieved at the speed to which they arrived at my new place. Once at our new home they cracked the whip, I don’t know where they got the second wind, but these extremely hard workers got it and rolled with their new found wind. The only thing I was expecting different was that they would unload first what the loaded last and I think that would have made things easier for them and quicker and in turn easier when unpacking but I will not take away from what a blessing these guys were to my mother, my pets, and especially to myself. I could not and would have not been able to survive the stress of moving, working 2 jobs, and finding a new place without the wonderful company of North Star. I hope it’s a long time before I have to move again but when I do move into my purchased home I know for sure I will use them and I will make sure not to forget to buy the Yelp Deal which saved me $50 bucks. Now a day, that’s dinner at a nice restaurant. LOL. If you want to shop around, I suggest you do to get piece of mind but don’t forget that you get what you pay for and this place not only gives you the best deal, it gives you an even better customer service from the time you open your door to get your estimate which is spot on with what they will end up spending to the moment they leave your property after unloading all your stuff. I was so tired I almost forgot my receipts and they kept calling me and running after me to give me the receipts. I trusted these men with my most precious items and they were great at treating them as if they were their own. Nothing got lost and THEY did not break anything. They made some new items look like antiques but fortunately I like that look and was grateful I didn’t have to do it myself.
Business's response - by Ram Katalanon 5/1/2012
Dear Maggie, Thank you for your fantastic review! I am so thrilled to know we changed your moving day experience from start to finish. As your moving company we understand moving day can be both momentous and stressful. Fortunately our years of experience have made us experts at getting through traffic, caring for valuables as if they were our own and making sure that you are enjoying the process. I am glad you were able to benefit from a Yelp Deal and that your onsite estimate eased your stresses. I appreciate you taking the time to write this review and share with the Trustlink Community the great value of having a reputable team behind you on moving day. We look forward to moving with you again in the future! Best wishes to you and your mother. Take care, Ram Katalan President and Co-Founder
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Additional Business Information
Hours   Sunday 8:00AM – 6:00PM Monday 7:00AM – 8:00PM Tuesday 7:00AM – 8:00PM Wednesday 7:00AM – 8:00PM Thur Phone   (800) 275-7767 Address   633 W. 5th Street, 26th Floor
Los Angeles, CA 90071
Website Email
Contact   Ram Katalan Other  
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