Ramona W.'s review of Olive Auto Center

Olive Auto Center

Customer Reviews & Ratings
Complaint Posted 5/17/2023
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Don't Trust Them
The work was quality when I first started going to this shop but that has changed. I went to them for an leak under my car. I assumed it was oil. I dropped my car off and the guy called me complaining that my car needed a lot of work. Than asked me how long I plan to keep the car. Basically making me feel like my Honda car was worthless. Than gave me a 3,000 price quote. His tome changed when I showed up with my boyfriend but he still gave me a long list of repairs that didn't seem to match the leak. Several months later I come up with the money and I try to make an appointment to get my car fixed and the quote goes up another $600 plus he is recommending I get shocks front and back. My car is still leaking like craxy and they never mentioned an oil leak. When I told him the quote didn't
match my issue the person on the phone suggests that I don't worry about the leak but go ahead and spend 2,000 on the shocks. A.good friend suggested I go see her auto mechanic at a different shop. I'm glad I did this because the new mechanic not only pinpointed the oil leak and showed it to me but also gave me a quote to fix it for $400. Not only did this place give me an honest quote but the work was quality and honest. They completely cleaned the engine of the oil and he showed me my damaged parts that got replaced. The guy told me that my car was in good condition after hsi work was done and didn't suggest a bunch of unessasary repairs. Don't go back to Olive Auto. They will try to force you to get unessasary work done.
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Additional Business Information
Hours   Phone   (818) 566-4204 Address   264 West Olive Avenue
Burbank, CA 91502
Website   http://www.oliveautocenter.com Email   oliveautocenter@sbcglobal.net
Contact   Ali Farizi Other  
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