Désirée J.'s review of OnLine Vacation Center

OnLine Vacation Center

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Complaint Posted 6/23/2022
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OnLine Vacation Center - Untrustworthy!
Buyer Beware! Online Vacation Center (OVC) is Untrustworthy. Use at your own peril. We had a few vacations scheduled booked that were subsequently cancelled due to COVID. Only ONE vendor, Online Vacation Center (OVC), refused to make it right. Azamara cruise was cancelled and Azamara quickly refunded our deposit; however, OVC Refused to return our deposit. No refunds-no matter what. After some email the "Business Manager" reluctantly agreed to apply our deposit to a future cruise in 2022. COVID restrictions continue and we reached out to the Business Manger to confirm that our deposit would be available when next we could travel. His response was NO. Posting this complain with confidence that OVC won't care about a poor review. Looks like poor reviews are coming in daily with similar accounts. They must be raking in a fortune with zero effort keeping everyone's money. Stealing is easy work and pays well.
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Additional Business Information
Hours   Phone   (954) 377-6400 Address   1801 NW 66th Ave, Suite 102
Plantation, FL 33313-4534
Website   Email   edwardr@onlinevacationcenter.com
Contact   Edward Rudner Other  
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