Christin N.'s review of OnSale, Inc.

OnSale, Inc.

 
         
Customer Reviews & Ratings
Complaint Posted 8/24/2011
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Review 8/24/2011
Onsale is without a doubt the worst company I have EVER dealt with. Took orders and then did not return emails, nor did they answer phone calls. No communication on order for 4 days before I finally received a cancellation notice. 4 days with no contact is ridiculous, and unacceptable. If nothing else, they should have at least sent out a mass email, letting customers know they were having a stock issue and were trying to evaluate how many orders could be filled. I also find it extremely unprofessional that they made comments on their facebook page regarding how if you "like" them that your order may take a higher priority. Hundreds of people waited in limbo for days, with their money tied up in pending fees for it to just be cancelled 4 days later when we could have ordered elsewhere.
 
 
 
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Additional Business Information
Hours   Phone   (888) 760-0300 Address  
Website   http://www.onsale.com Email   sils@onsale.com
Contact   Sil Suelto Other  
 
 
 
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