Benjamin S.'s review of Origin PC Corporation

Origin PC Corporation

Customer Reviews & Ratings
Complaint Posted 6/13/2021
. 2
. 0
Terrible Tech Support
Purchased a custom PC for just over $4000.00 (plus tax), waited eagerly for it to arrive in May; only to have it unable to connect to the Internet. Called Tech Support and they had me update the drivers, did not work, then told me to ship the PC back to them. Annoying but okay so far. The PC arrives at their location June 1st. I hear nothing. I called multiple times with long wait times. I am told multiple times should be shipping that day or the next. Still waiting for it to ship. I ask multiple times to speak to someone in authority and I never do; Once told it would take several days (DAYS !%@#$) to get a callback from someone in authority. Just waiting for Monday June 14 to call them to give them one last chance to fix this.
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Additional Business Information
Hours   Sales hours are: Mon - Fri 9AM - 10PM EST Sat - Sun 11AM - 7PM EST Tech and Customer Support is 24/ Phone   (305) 971-1000 Address   12400 SW 134 Court Ste #8
Miami, FL 33186
Website Email
Contact   Jaime Shallenberger, Customer Service Manager Other  
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