Chris B.'s review of Origin PC Corporation

Origin PC Corporation

Customer Reviews & Ratings
Complaint Posted 5/31/2022
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Really bad experience again!
Recently (Jan 2022) bought a 6K computer and it arrived working fine. After about three months the motherboard failed and after dealing with customer service for a time, they agreed that it was faulty and asked me to return the computer to have the motherboard replaced. I sent the computer back and a couple days later they said that the motherboard was damaged in transit, and I would be responsible for the damage even though they are the ones that diagnosed that it had failed prior to shipping. Customer service is a joke, and they truly don't care about the customers or the PC's that they are delivering. Will be out an additional money to replace parts that were covered by the warranty but conveniently were "damaged in transit". Simply a scam! Buyer beware!
Business's response - on 6/6/2022
We would like to thank the customer for bringing his concerns to our attention. After looking into the situation we see that technical support has reached out to you to resolve this issue.
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Additional Business Information
Hours   Sales hours are: Mon - Fri 9AM - 10PM EST Sat - Sun 11AM - 7PM EST Tech and Customer Support is 24/ Phone   (305) 971-1000 Address   12400 SW 134 Court Ste #8
Miami, FL 33186
Website Email
Contact   Jaime Shallenberger, Customer Service Manager Other  
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