Edith Y.'s review of Paradise Dreams Tours LLC

Paradise Dreams Tours LLC

Preferred Members
5.0 star rating 1372 miles
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3.4 star rating 1373 miles
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Customer Reviews & Ratings
Complaint Posted 4/13/2012
. 1
. 0
Cheating Clients
In March of this year I was contacted by Paradise Dreams Tours. They offered to "save" a resort week that I hadn't used and would expire. Only pay a small amount and they would save the week, plus give us a 2 night hotel stay in Ft. Lauderdale with a 3 night cruise out of Miami. When we arrived at the hotel, it hadn't been paid for - thus, I paid for it. The transportation to Miami was supposed to be $100 both ways for 2 people, BUT it was $150. The cruise did take place as promised.It was fine. They did refund the hotel costs, but not the transportation overcharge. Since our return, I've been trying to schedule the resort week. I've worked with Vanessa (very nice) and Angela (nice, BUT DIDN'T FOLLOW THROUGH WITH GETTING MY RESORT WEEK. Now she is not responding to my phone calls or emails. If I don't get this resolved, I'll take it to small claims court.
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Additional Business Information
Hours   Monday - Friday 9:00am - 5:00pm Phone   (877) 457-7842 Address   901 South State Road 7 Suite 317
Hollywood, FL 33023
Website   http://www.MyParadisett.com Email   clientcare@myparadisett.com
Contact   Customer Service Other  
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