Jan H.'s review of Paradise Dreams Tours LLC

Paradise Dreams Tours LLC

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Eros Tours & Travel, Inc.
3.4 star rating 0 miles
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Customer Reviews & Ratings
Complaint Posted 8/16/2012
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Bought a "deal" in Feb 2011 for $998 for a 7 night vacation with dreamvacationweek, a 5 day 4 night cruise with Royal Carribean, and a 2 night weekend. Earlier in the year I was able to log on and look at possible places to go. Tonight, when trying to log on to the dream week site it said my certificate number had been redeemed. I was unable to reach the reservation number for Paradise and finally contacted Dream Week. They confirmed that it said my number had been redeemed. I have tried 3 different numbers for Paradis, and tried to send a message through the contact number on their web page. It would not let the message go through, saying the page may have been removed. The phone numbers say they are invalid numbers. The BBB has 67 complaints against this company. My next step is to file a claim. After reading problems others have had, if I was able to book through them I would not trust them to actually book the trip! I guess I should have remembered that "if it seems too good to be true...", it probably is!
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Additional Business Information
Hours   Monday - Friday 9:00am - 5:00pm Phone   (877) 457-7842 Address   901 South State Road 7 Suite 317
Hollywood, FL 33023
Website   http://www.MyParadisett.com Email   clientcare@myparadisett.com
Contact   Customer Service Other  
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