syl k.'s review of Paradise Today

Paradise Today

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Eros Tours & Travel, Inc.
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Complaint Posted 5/7/2010
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Review 5/7/2010
We had experienced and are experiencing the same complaints as the others on this post. It seems like this company has a pretty set modus operandi. Don't fall for the freebies, they have a disclosure for that saying it's NOT free but is merely complimentary. We didn't even avail of it.

We bought into it in September 2009 and had a big trip to complete before we can avail of their services so we didn't get wise into their operations until April 2010. Like everyone else, we still have to get our rebate which was supposed to be sent to us within 14 days of completing the trip.

We had asked them to look into cruises and hotels for which they quoted us what we can avail of ourselves. If they were cheaper, they were nowhere within the 15%-50% and 25%-75% discounts they promised. We asked for a resort and they had none available.

Their manager will not address any issues and will only defer you to their supposed president, Anthony Vernon, who may or may not exist since we've never gotten a call back nor an email from him. None of the staff will capture anything in writing.

It's been a while since we bought the package so we are beyond the 72-hr rescission time and even the 60-day contest period with our credit card company. Thankfully, our credit card company (Wells Fargo) is looking into this. We are not very hopeful we will get refunded but we are definitely appreciative that Wells is helping.

Paradise Today has ruined our trust on vacation/travel companies. I am having second thoughts about booking vacation houses right now. Legitimate businesses should be wary of them and their kind as well.

On a side note, please know that Paradise Today has a new site using a new name with all the same boxes and options - Water Blue Vacations. So if you get anything from this company or you know of people who are checking on them, let them know.

We consumers need to watch out for each other. We always end up being fodder for enterprising companies like Paradise Today that just want to run away with our hard-earned money.
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Additional Business Information
Hours   Phone   (877) 880-4270 Address   10181 W. Sample Rd., #204
Coral Springs, FL 33065
Website Email  
Contact   Tony Vernon Other  
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