j k.'s review of Patrol One

Patrol One

         
Customer Reviews & Ratings
0 Posted 2/27/2014
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Patrol One seems like a scam company. 3 different times no citation on vehicle and Vehicle towed twice.
I've lived in an association condo complex in Costa Mesa for 15yrs.We have Patrol One as our patrol company. Until just within the last few years I have had No issues personally. Recently my vehicle supposedly cited 2x for exceeding Monthly parking time.
According to them I was cited 2x within 4 days this month, towed on the 4th day early am. Out of 2 citations I should have seen at least one of them but that wasn't the case. Why and spoke to Robert a supervisor and asked their protocol for citing and towing
procedures.1 Patrol one is supposed to place the citation on the vehicle front windshield 2.Some assoc they drop a copy to the pres of the assoc 3. they bring a copy to the office for input into the computer. They said they had copies in the office of these
citations I received and what would they get out of not placing the towees COPY on the window. I said EXACTLY Where are my copies I would like the originals not a scanned copy?? He said for me to phone my Property MGMT company for copies. I asked for the name
and badge # of the driver he was reluctant to give it and I said you don't have it? Who does my prop mgmt company? finally badge 974. Going back another incident with No citation same guy from Patrol One (Robert) and my car was released from tow at No charge
(citation was on the window wrinkled up)?? They had a pix of it on my car. Where did they take that in the tow yard? Going back to Dec of 2012 a friends car was towed and returning back from LA we caught the tow truck. He was parked next to the Patrol one
car and they were speaking. Tow truck driver said give him $180 for drop of the car and he took $150. No receipt was given! Did this driver from Southside towing pocket the cash or split it with Patrol one driver?? we have no way of knowing. Maybe Southside
towing has records of this transaction? Legal or Illegal? Sounds like same stories as a lot of posts about them both. Anyone find out what can be done? News investigation or? Response to Patrol one response: In response to your response. Accusation of my not
wanting to pay the fee for tow of a (potential) violation, that was told to me AFTER it was towed is NOT this issue and false. If i am knowingly at fault and SEE a citation on my car, I will ABSOLUTELY NOT park or continue the violation! I would NOT Continually
park somewhere when I clearly have a (citation)WHITE COPY ON MY WINDSHIELD of my car! THERE WASN'T (A WHITE COPY ON IT) That is the proof that I have and have someone to VALIDATE THIS. Manager of the tow yard didnt see any either and I have his word. Car was
checked EVERY am from 2 or more persons because of these issues. This is not just an issue with me but others I have spoken to. Maybe its not you Robert but maybe its certain company personnel or isolated incidences? If you continually tow without White citations
ON A CAR letting people know they are in violation this is an issue! Yes you have your copy in the office and possibly an Association Board does but that doesn't warn the potential violator. Where would I obtain my original copy (As i had asked for and not
a photo copy from the HOA)? or picture of the copy on my windshield at the time of citation. Do I need to take a daily photo journal of your NON actions?
 
 
 
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Additional Business Information
Hours   24 hours services 7 days a week Phone   (714) 541-0999 Address   630 South Grand Avenue, Suite 101
Santa Ana, CA 92705-4155
Website   http://www.patrol-one.com Email   robertpaquette@patrol-one.com
Contact   Robert Paquette Other  
 
 
 
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