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First off, the Yelp reviews are spot on!
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Had an issue with my kitchen door lock & handle. (Yes, I probably caused it, but that's beside the point...)
I did some Yelp research, found two options, went to the First Bay site, used the web form to contact them and Ben had a respond in my email first thing Mon. He then actually called, we scoped out the job and scheduled an appt. He gave me a heads up that he was on his way, showed up and laid out what my options were.
Yes, some I could have done on my own, but he fixed the handle, the latch and rekeyed my doors.
Great experience, highly recommended!
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