Doreen's review of Provida Life Sciences

Provida Life Sciences

         
Customer Reviews & Ratings
Complaint Posted 4/2/2008
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Review 4/2/2008
I am sorry I placed my order with this company. The web site is not very clear to use. It keeps showing different things that can be added to the original package, but you don't get to see the price until the order goes through. If you try to call for help, you are on hold a long time (10-14 minutes). I asked to speak to a supervisor and was told they do not have any. They only have people that answer the phones. I tried to cancel my order right after I placed it and was told it was too late. I would have to wait apx 10 business days until I received the package and call back for a return authorization number. The package came 2 days later. Again, I called and was on hold a long time. Finally, I was told I must return it, it must be postmarked within 7 business days, and I am responsible to pay the $40 shipping. They never reimburse the shipping. I would never do business with, or order from the company Providia or Michael Thurmmod.
 
 
 
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Additional Business Information
Hours   Phone   (877) 776-8432 Address   15250 Ventura Blvd, 3rd Floor
Sherman Oaks, CA 91403
Website   http://www.provida.com Email   arosales@provida.com
Contact   Armando Rosales Other  
 
 
 
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