nihn's review of Rapid Learning Center

Rapid Learning Center

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Customer Reviews & Ratings
Complaint Posted 8/12/2010
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Review 8/12/2010
After purchasing Microbiology and trying it out. This is what I have to say from my experience. 1. It does not cover everything its selective of certain topics. (Don't expect to much or you'll be disappointed) 2. Not enough questions to test you. 3. 1/2 way down the lecture I started to fall asleep due to the narrator voice. (that is for every topic) 4. And last the most important thing is the PRICE. It is not worth the price. Again it is not worth the price for $99 save your money. Also the refund is only 24hrs which is useless. So I rate this as a 1 star due to the price and only selective topics chosen.
 
 
Business's response - by Dr. Wayne Huangon 10/12/2011
We appreciate the input which did inspire us to improve our products and customer experience. Let's address these issues: (1) Our Microbiology covers the basic microbiology and medical microbiology broadly based on the mainstream texts. It still might not match a given curriculum 100%. We are now working on a more advanced course in Clinical Microbiology for higher level students (to be released); (2)Since then, this course has been upgraded to our Phase 3 with better visualization and refined content. We will continue to improve this course in the weeks and months to come;(3) The refund policy has been relaxed to 7/30 (7-day full refund and 30-day full store credit). We do listen to our users and encourage them to contact us for any issue, giving us the opportunity to resolve it first; (4) As to the pricing, we do offer discounts periodically and combo packages at a reduced price. We will continue do our best to make our learning solutions affordable to the mass. If any issue at all, contact our Support Desk via online or call 877-RAPID-10. Dr. Wayne Huang Rapid Learning Center
 
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Additional Business Information
Hours   Monday - Friday 9:00 a.m. - 5:00 p.m. Phone   (877) 727-4310 Address   27815 Ben Nevis Way
Yorba Linda, CA 92887
Website   http://www.rapidlearningcenter.com Email   saryh@rapidlearningcenter.com
Contact   Wayne Huang Other  
 
 
 
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