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Review 1/17/2011
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Real Property Management (RPM) has taken advantage of the fact that I live 2,000 away from the home that they "manage". RPM said they hired a company that came out to my home to clean it, but my father-in-law (who also has a key) checks on the house & said no one cleaned anything! I called RPM & they said they'd send the cleaners back out. After the cleaners supposedly came back to my home, my father-in-law went back to my home & called me immediately to tell me that the marks he put on the toilet & the little pieces of paper he put on the floor (intentionally) we never touched!! My father-in-law ended up cleaning my home, since it was never cleaned!! Then, After I received my first check, I saw that it was $250 less than what it should have been!! I called RPM & was told that they deducted $250 from my check because the company they hired to clean my carpets charged them $250. RPM NEVER discussed any carpet cleaning with me, let alone, a $250 charge!!! When I continued to question them (because they didn't give me any straight answers), I was told that someone would call me back. Of course, I haven't heard from them since!! Today, I received my 2nd check & it was almost $200 less than what it should have been. Also, they just sent me a copy of the signed lease & it didn't include all the addendum's I asked them to add to the lease before the tenants signed it. My calls are NOT returned & my e-mails are just ignored. Can't wait for the 3rd check! And, I can't wait until the end of our contract so I can hire a reputable property management company!!!
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