Shawn J.'s review of RealtyStore.com

RealtyStore.com

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Complaint Posted 8/31/2012
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RealtyStore.com scam
I followed a link from a for sale by owner site to get access to what were supposed to be rent-to-own listings. I signed up for the free trial, downloaded some information, perused the information and found it useless to me. Had to go take care of some business, so closed out. Next day went back to site to try to log in - not only could I not log in, but it told me I didn't even have an account! Tried unsuccessfully for a couple more days. Tried to call the number listed on site - no live person would answer. I foolishly assumed that since I had no account according to the site, that I would not be billed. Foolish. Reconciling my credit card statement, I saw a $49.60 charge from this company. Here's the kicker - I called the number attached to the charged and through the automated (still no human) prompts,entered my 'login' information - the same information I had been trying to enter into the website from five different computers over the course of several days. This time, it took and cancelled. REALTYSTORE - If customers do not have access to the site after initial setup, then YOU SHOULD NOT BE CHARGING ANYTHING.
 
 
 
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Additional Business Information
Hours   Phone   (800) 473-1783 Address   5951 Encina Rd. Suite 208
Goleta, CA 93117
Website   http://www.realtystore.com Email   support@realtystore.com
Contact   Realtystore.com Customer Service Dept Other  
 
 
 
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