Rheana S.'s review of Right Choice Transfer

Right Choice Transfer

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Complaint Posted 3/30/2014
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Right Choice Transfer TOTAL FRAUD
On 11/20/2012 we paid Right Choice Transfer (RCT) almost $4000 to transfer our timeshare title. The process was suggested to take 6-9 months. We are currently in title clearing with the third subcontractor. In Feb 2014 I received our annual maintenance
bill from our resort. RCT refused to pay it. They alleged that original paperwork (from 2013) was not returned to the first subcontractor within stipulated timeframe per contract. Even after faxing UPS tracking/certified mail slip proving documents were received
within timeframe, RCT refused to pay or make contact with us and making contact with RCT is excruciating. We are on hold for DAYS (one day 13 hours) only to be hung up on or knowingly transferred to VM despite imploring to speak with a human. No VM messages
were returned. On 03/25/2014 I called subcontractor (Inless Time Closing) for update and they said they were “having issues with the resort” so completion of our transfer ETA……2-4 YEARS!!! And we would be responsible for all fees during that time. If I paid
$400 to one of their subcontractors right now, we would then only be responsible for 25% of any future fees. Right, like I am going to give them any more money. See my on-line video https://www.youtube.com/watch?v=zydRB1VlLoI
 
 
 
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Additional Business Information
Hours   Phone   (800) 399-7958 Address   2239 West 190th Street
Torrance, CA 90504
Website   http://www.rightchoicetransfer.com Email   james@astonmarketinggroup.com
Contact   James Zappulla Other  
 
 
 
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