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Extremely courteous and knowledgeable.
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When I had problems with the sewer line backing up I looked for a plumber who a.) knew what he was doing and b.) was fair and honest. With Leo and Rooters on Time I got that and a whole lot more.
They took me through the process one step at a time, carefully explaining what they were doing and why. They told me my options along the way. All the employees were extremely courteous and knowledgeable. They cleaned up everything after they were done and completed the job at a fair price without any unexpected "surprises". They even included threw in a minor fix as a favor while they were working on the bigger project.
I don't know what more you can ask for of a plumber. I heartily recommend this company and am glad I found them for my project. I will definitely use them again.
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