Kimberley P.'s review of Sanctuary Modification Services, Inc.

Sanctuary Modification Services, Inc.

Customer Reviews & Ratings
Complaint Posted 8/30/2011
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Review 8/30/2011
Do NOT do business with this company. They mislead you into thinking that you have received a modification on your loan, when really, they just obtain a forbearance period of three months. What they don't tell you is that while you are in your forbearance period, fees are racking up and foreclosure proceedings still take place behind the scenes. Additionally, they request your payment up front after they ONLY get a forbearance agreement. I was told that I wouldn't have to pay until the modification was approved. $2500 later, they have done nothing and refuse to refund my money. They keep saying they gave me a grace period by splitting the payments into two payments of $1250. Please, that was offered to me by Julian White, the sales person, when I spoke with him originally..along with the promise that I wouldn't have to pay until the mod was approved. California state law says it is illegal for a modification company to take any kind of payment until an approval is in place. Stay away from these people. They have a D rating on the BBB for a reason.
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Additional Business Information
Hours   Phone   (877) 663-7461 Address   23101 Lake Center Drive #120
Lake Forest, CA 92630
Website Email
Contact   Judi White Other  
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