John N.'s review of Serna's Relocation Systems, Inc.

Serna's Relocation Systems, Inc.

         
Customer Reviews & Ratings
Complaint Posted 3/3/2009
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Review 3/3/2009
We chose to hire this company because of their advertisement stating that they are experts with antiques and valuables. We had the salesman come out and review what needed to be done and got no indication that there would be a problem. When the movers showed up they did not have the tools or equipment to handle our antiques. When we called to complain to the representative he started making excuses. He finally just pulled his men and left us in a lurch. We tried negotiating with them to only load the non-antiques, but they refused to help us. We are out airfare and truck rental with nothing to show for it. This is not a professional company. They left us in a lurch and were unapologetic. I got nowhere with filing a complaint against them.

 
 
 
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Additional Business Information
Hours   Phone   (909) 596-5006 Address   2540 Fulton Road
Pomona, CA 91767-2176
Website   http://www.sernas.net Email   sernasrelo@sprintmail.com
Contact   Felipe Serna Other  
 
 
 
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