Amy S.'s review of Simple Mobile

Simple Mobile

Preferred Members
Dragon Cell
0 miles
Elizabeth Shutters
4.8 star rating 0 miles
5.0 star rating 0 miles
My Garage Door Repairman - Plano, TX
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 8/30/2010
. 1
. 0
Review 8/30/2010
If you're looking for the best value for prepaid service, please overlook Simple Mobile. It is in no way, shape, or form "Simple", as I had to manually configure the Internet on my phone. On average, it takes over an hour of being on hold to reach customer service. I've called between 5-6 for the same issue and get a different response. Even porting my number in was made difficult. I highly recommend going with Page Plus or Straight Talk and saving yourself the hassle. FYI, the internet on my phone still does NOT work and they said they would return phone calls, which they did not. And about half of my calls end early because the static is so bad. I will be ending my service early, losing $50, and leaving 4/5 of my service card unused because of poor, poor service.

By default I had to give them one star, but I wouldn't give them any if I didn't have to.
 
 
 
Was this review helpful? (18)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (877) 238-7908 Address   P.O. Box 147
East Irvine, CA 92650-0147
Website   http://www.mysimplemobile.com Email   dianna@mysimplemobile.com
Contact   Dianna Netherlain Other  
 
 
 
© Copyright 2025 TrustLink All Rights Reserved.