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Stephen saved our bottom line.
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SMS was just what our company needed. After four years of expansion with no thought to anything on the operations side of things. Stephen has been a big help over the past few weeks just helping us get a handle on things and to see where we should start. He took a hard look at how our work actually gets done, from scheduling and job planning to who's responsible for what, and helped us build simple processes that keep everyone on the same page. He also set up reports that show us how the business is running day to day, which made it easy to spot where time and money were being wasted. With better systems in place, our cash flow has improved, jobs run smoother, and our team is getting more done. We had no idea how much this would help. The SMS team really sets the bar high. Thank you for helping us build the foundation we should have had from the start. If we could keep this team forever, we would.
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