John W.'s review of SolarMax Technology

SolarMax Technology

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Customer Reviews & Ratings
Review Posted 7/24/2014
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Great Company - Great System
The buying experience that I had with Solar Max was excellent in every way. I would strongly recommend that anyone considering a Solar system, or "PV" (Photovoltaic) as it is more correctly called, regard Solar Max as the first choice "go-to" company.
We put our name on the Riverside Public Utilities list for a PV rebate in Sept 2012, as the rebates are released in April/May, and there are only 250 available. We were 35th on the list I recall. The system was installed in Sept 2013. The designer recommended
a 33 panel 6.5 kW system for our 2100 square feet home. Even when the a/c is running the meter has a hard time deciding whether to go forward or backward. It seems to depend on whether a refrigerator is running at the time. Of course, when the thermostat turns
the a/c off, the meter goes backwards. This indicates that the design is perfect, not over-sized, and more expensive, nor under-sized so it cannot cope with the load. We currently have a $300 credit with Riverside Public Utilities. Some companies offer a lease
deal on PV systems, but I would recommend the purchase option through Solar Max. With a lease deal you do not get the Riverside Public Utilities ("RPU") rebate, nor the Federal Tax credit that practically wiped out our tax liability for 2013, and of course
you will have to keep making the lease payments. As part of the Solar Max purchase deal they offer very affordable low APR financing, and the repayments are lower than the electricity bill you used to pay, so you save money from day one. When the payments
are done, you literally get free electricity. My wife and I have expensive Spanish tiles on our roof, but not a single one was broken by the installers. In addition to removing all packing materials and odd scraps of wire, they washed down the whole driveway,
so afterwards there was nothing to show they had been there. Each panel has a built-in inverter (from DC to AC), so you do not have a great big ugly inverter on the side of your house like the older systems do. The system also has a Wi-Fi feature, so if like
me you are interested, you can view performance from your computer. I am told this also offers remote trouble-shooting so they know the problem even before they come out. As mentioned, since Sept 2013, we have never had any problems. The system does produce
its maximum 6.5 kW in perfect conditions. As important is that the system still produces 5.0 kW or 5.5 kW, still a lot of electricity, even with a somewhat cloudy sky. All in all, very professional, a system that delivers on its promise, and a great company
to do business with.
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Additional Business Information
Hours   Monday through Saturday 8am to 8pm Phone   (866) 285-2388 Address   3080 12th Street
Riverside, CA 92507
Website Email
Contact   Ching Liu Other  
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