Eric D.'s review of SolarMax Technology

SolarMax Technology

         
Customer Reviews & Ratings
Review Posted 7/25/2014
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Our Solar install experience
The short of it is Dan Cooley (our point of contact) went the extra mile for us, and SolarMax got the job done & done well. We love it! In the longer version: There were some obstacles that had to be overcome. The first one was that I was not willing to
put up a solar system on our 25+ year old roof. I was expecting to replace it in the next 6 months but as the best laid plans of mice and men so to speak I was not able to get that done after about 8 months. Dan call to touch base and find out where I was
on the project and I told him I was not able to get the roof done yet, he suggested SolarMax could roll the roof into the financing (I am purchasing not leasing). I said deal! Next obstacle was: I wanted a large system that would cover all my power usage,
SCE inspected my Electrical panel and said #1 your panel does not show it’s max rating so they must assume its max is 100watts and that is not enough. #2 therefore your system will require a larger panel be installed BUT #3 a larger panel will require trenching
my power feed line up from its main junction and putting it in a conduit because it is not currently! Well that was out because they are talking 10’s of thousands of dollars for just that! I assumed we were done and I could not have the solar system I wanted.
Dan said he was sure the electrical panel could handle more than that and set out to prove it. Thru a lot of work and multiple avenues he was able to prove to SCE that my panel was large enough and did not need replacing. Thanks Dan for going the extra TWO
Miles! Next issue was: I was worried about shading because the houses on either side are two story and one has a chimney who’s shadow sweeps a large section of my roof through the day. After working with their engineer we came up with #1 micro inverters, one
for each panel. #2 A layout that will work via plotting the sun and shadow throughout the year… Next little issue was SolarMax does not do roofing directly so it is of course outsourced. Unfortunately the first roofer sent out was not up to par in my estimation.
It only took one call to Dan Cooley expressing my concerns which he took back to SolarMax and that roofer was let go and another roofer was sent. That company did a great job was very professional and the roof looks great, but I will leave them un-named here.
All this took some time so the system did not go up on quite the schedule that was originally laid out but it was happening. Next little thing was they ran out of the original panel we were scheduled to get so they bumped us up to the next larger panel at
no extra charge. But because we were already getting about as large of a system we could get we would likely lose a few panels to stay within the system max. As it turned out they still passed it so we were very pleased with that! Now the install of the system!
The installers showed up on time and were a great group, they did not mind my poking around and watching, asking questions and taking pictures of the whole installation! I liked everything I was seeing and very impressed as to the process. This includes one
of my biggest concerns which was leakage where they penetrate the roof for the panel mounts. The way they do it, it will NOT leak! By the way one of the key components in the system are the micro inverters and the ones they use are “The Name Brand” in inverters!
When we got permission to operate we found that there was a problem with a group of panels but they were out soon enough to get that fixed (it was just some fittings that needed attention) So it’s all up and been running for 6 months now and it is producing
as expected! Yes I recommend Dan Cooley and SolarMax Tech.
 
 
 
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Additional Business Information
Hours   Monday through Saturday 8am to 8pm Phone   (866) 285-2388 Address   3080 12th Street
Riverside, CA 92507
Website   http://www.solarmaxtech.com Email   contactus@solarmaxtech.com
Contact   Ching Liu Other  
 
 
 
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