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Always a task to return anything
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I have purchased from Sonic in the past, the prices are always good as they are buying in bulk.
Anytime I have had issues with anything, returns are a hassle. If its buyers remorse, I don't mind paying the shipping. If the device is defective out of the box, I do mind paying the shipping.
We were communicating over this issue, the emails ceased after I said I didn't want to pay the shipping. Multiple emails with no response now. I have started a case with ebay as well which will force them to pay the shipping in the end.
Carefully do business with this company. Make sure you have the ability to retract your funds if the item is defunct.
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Business's response - by Sonic Electronix, INCon 8/29/2016
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Hello,
Thank you for reaching out to us regarding this issue. We do ask our customers to pay for return shipping back. Of course if there is certain unusual issues pertaining to the order we will pay for the shipping back. It is concerning to hear about the lack of communication as we pride ourselves on fast communication. We will be contacting you now to help resolve this issue.
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