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Business's response - by Robert S.on 10/16/2010
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Mr. Huff, as we explained when you signed up with us in January, if you arent getting enough traffic, you need to change your phrase to something more generic. The phrase you have is very specific - the phrase you chose was 'buffalo wedding photography'. Have you considered changing your phrase to something more generic, sir? In this economy especially, you want to be as generic as possible so as to get the maximum number of eyes seeing your site. As for a refund, your service has been up since January, you own your phrase, and we dont generate fake traffic, so we're fulfilling our agreement. We cannot, with all due respect, be responsible if you chose a phrase thats too specific.
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