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Horrible customer service, take your business elsewhere!!!
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Hope this shop goes out of business! I've spent whole morning in Redondo beach calling around to find jet kit for my 2009 KLR650 so I can get it installed that day and head down to Mexico to join some friends. Josh (one of guys working there) confirms
twice over phone that they have in stock and that they're gonna save it for me. I bother my friend to drive me 200 miles (100 miles each way) for 5 hours just to get this kit same day. We finally get there, the kit they have is not for 2009 KLR650!?!?!? Still
in disbelief , Josh tells me that they can ship me right kit in next 3 days and they're gonna pay for shipping. I tried politely explain that I needed kit that day not and that THEIR MISTAKE not only wasted half of my day, but it messed up my whole trip, and
it wasted my friend's time and gas. I asked if they can at least give few bucks to my friend for gas. If they were to do this and apologized for it, I wouldn't be posting this review. They said they're not gonna do that. In other words all my and my friend's
trouble, wasted time, messed plans, gas expenses, which was ALL THEIR FAULT meant nothing to them. Chris Stiles (who apparently owns this company) is a classless, ignorant guy with no basic human skills. He showed no understanding or willingness to anything
about it at which point we left still in disbelief. Absolutely HORRIBLE CUSTOMER SERVICE and I really wish you take your business elsewhere.
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