Chelsa D.'s review of Stevens Moving and storage

Stevens Moving and storage

         
Customer Reviews & Ratings
Complaint Posted 4/26/2010
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Review 4/26/2010
Pros: They were on time and didn't break anything.
Cons:
1. They estimated the move would cost us around $700 and guaranteed it would cost no more than $1000. The total was $1800 at the end.
2. They told us twice that a cashiers check would suffice as cash because they gave a 7% discount when you paid with cash. On the day of the move they told us otherwise and would not honor this.
3. It took them 4 1/2 hours to drive from Sacramento to Half Moon Bay and we were paying by the hour. (It DOES NOT take that long.)
4. They told us it would be a 3 person job. Two of the guys were great. The third guy acted like he was taking a stroll on the beach when walking to and from my apartment, all the while carrying the lightest item he could find. (I carried more, and heavier items to the truck than he did.)
5. Without prior notice, he made me pay for packing materials for certain items of furniture and told me he would not move them unless he "packed" them. (This would have been okay if it were factored into the moving price when I told them EXACTLY what items I was moving.)

These people are thieves and I would definitely NOT recommend them to anyone looking to move.
 
 
 
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Additional Business Information
Hours   Phone   (415) 578-5632 Address   722 brannen st
san francisco, CA 94103
Website   http://www.stevensmove.com Email  
Contact   New Contact Other  
 
 
 
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