Robert R.'s review of Sun Data Supply

Sun Data Supply

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Complaint Posted 5/22/2016
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Sun Data Credit Card FRAUD
Same problem as Debra - May 18-20 period shortly after a purchase we were contacted by both Wells Fargo and the Retailer where the criminal attempted use of the card for a significant purchase was made are collaborating with me. This is criminal and will be addressed!
 
 
Business's response - on 5/23/2016
Robert, I’m so sorry that you’ve had to go through this. We did find a vulnerability that was exploited in a program that resides on our server. Although our website is constantly monitored this program was not. We have since fixed it and put monitoring in place. I know how much of a hassle it is to have fraud on your card because it’s happened to me recently. If you’d like to continue to order from us, I’d be happy to extend you 30 day terms, whereby instead of placing the order with a card, you would call it in or email it to us and we would send you an invoice. Also, we would take 20% off of your next order. If you would like to setup the terms account please contact Ethan Helms at 1.800.388.8218 or ethan@sundatasupply.com and mention coupon code ROBERT20. Again, I truly apologize for all of the inconvenience this has caused you. Sincerely, Foster Brashear President
 
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Additional Business Information
Hours   Monday to Friday - 7:00AM to 4:00PM -Pacific Standard Time Phone   (800) 388-8218 Address   3250 Wilshire Blvd Suite 1402
Los Angeles, CA 90010
Website   http://www.sundatasupply.com Email   foster@sundatasupply.com
Contact   Foster Brashear Other  
 
 
 
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