Shane C.'s review of Superior Awning, Inc

Superior Awning, Inc

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Customer Reviews & Ratings
Complaint Posted 5/23/2011
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Review 5/23/2011
Terrible customer service. After 3 unsuccessful calls to get answers to a few technical questions about their cable slide awning system, I finally got someone on the line who told me "I don't have the time to answer your questions, good bye". Its hard to make the to decision to post something negative about a business (especially these days), but in this case I think folks need to know. I'm a general contractor who deals with sub-contractors and service providers on a daily basis - this was easily the worst customer service interaction I've had to date (and I've had plenty).
 
 
 
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Additional Business Information
Hours   Factory and Showroom: 8:00am to 4:30pm Monday through Friday. Complimentary On-Site Consultations: Phone   (818) 780-7200 Address   14555 Titus Street
Van Nuys, CA 91402
Website   http://www.superiorawning.com Email  
Contact   Brian Hotchkiss Other  
 
 
 
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