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Review 10/6/2010
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I found the Lease Outlet doing some searching for an alternative way to lease my next car. I had an existing Audi A4 on lease and the term was coming up. I went to my local dealer where I had leased the car originally and got the usual run-around. Hand hovering over a contract, I decided to rethink the process and left. I'm an internet guy and it drives me crazy that buying or leasing a car is the one place that hasn't seemed to move ahead in 30 years... Anyway, I contacted Anthony at the Lease outlet and we went the the process of specifying the car I was looking for and sorting out the deal. I had emails in to 3 local Audi dealers, none of whom bothered to get in touch with me for over a week, and in the meantime Anthony and I had figured out the deal - which included much better lease terms than I had ever seen at the dealer - longer term (49 months) 12K mileage and a mile-overage charge about 60% what the dealers were quoting. And we did it almost entirely by email, including communications at night and on the weekend.
There were some hiccups along the way - primarily in nailing down the dealer who had the car and was ready to ship it, so the process from start to finish took more like 3 weeks, but I wasn't pressing as my current lease was still in force. In the end the car arrived on a truck, the paperwork got fedexed, and everything is on the up and up.
I appreciated the Lease Outlet's willingness to communicate by email - my preferred mode of communication - and the fact that they didn't hide behind any layers of salespeople and finance officers and all that crap. I would easily work with them again and am glad to report that I spent absolutely zero hours sitting in a car dealership waiting while sales people wasted my time with amateur negotiating tactics.
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