Kevin S.'s review of The Lease Outlet

The Lease Outlet

Preferred Members
Golf Mill Ford
5.0 star rating 563 miles
Courtesy Chevrolet
897 miles
D & H Motors
4.6 star rating 1177 miles
Chino Hills Ford
4.3 star rating 1187 miles
Customer Reviews & Ratings
Review Posted 10/6/2010
. 1
. 0
Review 10/6/2010
I found the Lease Outlet doing some searching for an alternative way to lease my next car. I had an existing Audi A4 on lease and the term was coming up. I went to my local dealer where I had leased the car originally and got the usual run-around. Hand hovering over a contract, I decided to rethink the process and left. I'm an internet guy and it drives me crazy that buying or leasing a car is the one place that hasn't seemed to move ahead in 30 years... Anyway, I contacted Anthony at the Lease outlet and we went the the process of specifying the car I was looking for and sorting out the deal. I had emails in to 3 local Audi dealers, none of whom bothered to get in touch with me for over a week, and in the meantime Anthony and I had figured out the deal - which included much better lease terms than I had ever seen at the dealer - longer term (49 months) 12K mileage and a mile-overage charge about 60% what the dealers were quoting. And we did it almost entirely by email, including communications at night and on the weekend. There were some hiccups along the way - primarily in nailing down the dealer who had the car and was ready to ship it, so the process from start to finish took more like 3 weeks, but I wasn't pressing as my current lease was still in force. In the end the car arrived on a truck, the paperwork got fedexed, and everything is on the up and up. I appreciated the Lease Outlet's willingness to communicate by email - my preferred mode of communication - and the fact that they didn't hide behind any layers of salespeople and finance officers and all that crap. I would easily work with them again and am glad to report that I spent absolutely zero hours sitting in a car dealership waiting while sales people wasted my time with amateur negotiating tactics.
Was this review helpful? (12)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Phone   (800) 686-2615 Address   27753 Hidden Trail Road
Laguna Hills, CA 92653
Website Email
Contact   Claudia Hernandez Other  
© Copyright 2017 TrustLink All Rights Reserved.