Unsatisfied C.'s review of TigerDirect, Inc.

TigerDirect, Inc.

Customer Reviews & Ratings
Complaint Posted 2/23/2010
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Review 2/23/2010
This company sells "refurbished" electronics and buries that fact in the product description. I made a purchase of a monitor in August of 2009 and did not pay close enough attention to the description as I should have used a magnifying glass to read the specs and then I MAYBE would have noticed this fact {my bad}. When it comes to the rebate of $40.00USD I still have not received it and from what I now have found out I am certain that I will not receive my money. Tiger Direct and subsidiary ONREBATE are being sued by the Attorney General of Florida because of deceptive rebate practices and Dell sued them because they were selling refurbished Dell products that they bought through a third party and claimed that a Dell warranty was applicable when in fact Dell had NOTHING to do with Tiger Direct and if you look on T.D.'s web site you will not find Dell products anymore because of their HORRIBLE and DECEPTIVE business practices. Follow Dell and myself and DO NOT give your hard-earned money to a con-artist masquerading as an internet retailer. ZERO STARS!
Business's response - by Tiger CSon 3/23/2010
We're sorry you were not satisfied with the purchased product. Please be advised that all the products we carry of refurbished condition have the "refurbished" specification within their description. Such condition is as well reflected throughout the ad header, category and detailed item specifications. We have a 30 day returns policy clearly stated online, which customers can take advantage of if not satisfied. As far as rebates go, please be aware they are supported directly by each individual manufacturer and processed by the rebate center of their choice. Each rebate has specific terms detailed within the offer which customers must follow. Your post does not include any Order number or contact information for us to assist you. Please contact me directly with your order and rebate information and I'll contact the rebate center on your behalf. Abraheim.Al-Mudhi@syx.com
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Additional Business Information
Hours   Phone   (800) 800-8300 Address   7795 W. Flagler St., #35
Miami, FL 33144
Website   http://www.tigerdirect.com Email   rosemary.lindsay@tigerdirect.com
Contact   New Contact Other  
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