ALICE M.'s review of TigerDirect, Inc.

TigerDirect, Inc.

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Customer Reviews & Ratings
Complaint Posted 5/14/2010
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Review 5/14/2010
WHEN I MADE MY PURCHASE AT TIGERDIRECT 2 OF THE ITEMS HAD REBATES ATTACHED TO THE PURCHASE. I WAS INFORMED TO DOWNLOAD THE INFO WHICH I DID. I WAS INFORMED TO GO ONLINE THAT THE ONLY WAY I COULD COLLECT THE REBATES WAS TO DO IT ONLINE. I WENT TO THE WEBSITE [4MYREATE.COM] ENTERED THE REQUIRED INFO AND THAT WAS AS FAR AS IT WENT. THE ONLY THING I WAS GIVEN WAS ANOTHER COPY OF THE SAME FORM I WAS PREVIOUSLY GIVEN TELLING ME TO GO TO THIS WEBSITE TO FILE ONLINE. IT WAS A DEAD END. I CONTACTED TIGERDIRECT AGAIN AND INFORMED THEM OF THE PROBLEM. THEY INSTRUCTED ME TO GO THROUGH THEIR WEBSITE TO FILE ONLINE. BUT ALL I GOT WAS MORE OF THE SAME. I AGAIN CONTACTED THE COMPANY AND NOW THEY TELL ME THAT I NEED TO GO THROUGH A BUSINESS CALLED ONREBATE.COM. WHEN I TYPED IN THIS WEBSITE ALL I FOUND WERE MULTIPLE COMPLAINTS ABOUT REBATE SCAMS. THE ACTUAL SITE WAS DOWN AND THE PHONE GOES UNANSWERED. I KEEP GETTING EMAILS FROM TIGERDIRECT TELLING ME TO CONTACT THEM BUT I JUST KEEP BEING TOLD TO LOOK UP THE FORM THAT I ALREADY HAVE AND THIS FORM IS FOR INFORMATION ONLY YOU HAVE TO GO ONLINE TO FILE. I FEEL LIKE I'M GETTING THE RUN AROUND AND THAT TIGERDIRECT IS HAVING A GOOD LAUGH WHILE I CHASE MY TAIL TRYING TO COLLECT ON REBATES THAT THEY ADVERTISE AND PROMISE. FROM THE LOOKS OF THINGS I'M NOT THE ONLY ONE EITHER. THESE REBATES ARE TIME SENSITIVE AND TIGERDIRECT IS STALLING TO USE UP THE 30 DAYS I HAVE TO COLLECT. I WOULD VENTURE TO SAY THAT ANY GOOD REVIEWS WERE PROBABLY POSTED BY TIGERDIRECT.COM EMPLOYEES. I HAVE REPORTED THEM TO THE BBB, FTC AND FLORIDA ATTORNEY GENERAL.
 
 
Business's response - by Tiger CSon 6/8/2010
We apologize for the experiece you've had filing for your Rebate. Your post does not provide any details such as order number or account # number etc, so we can assist you accordingly. We will make sure your rebate gets processed. Feel free to contact me directly, and I will gladly help you. Abraheim.Al-Mudhi@syx.com
 
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Additional Business Information
Hours   Phone   (800) 800-8300 Address   7795 W. Flagler St., #35
Miami, FL 33144
Website   http://www.tigerdirect.com Email   rosemary.lindsay@tigerdirect.com
Contact   New Contact Other  
 
 
 
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