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Timeshare Relief -- Save yourself the frustration!
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It is now over 3 YEARS since I contracted with this company to transfer my properties and they are still not complete and nobody will call back or provide answers to questions. I call and wait on hold to finally speak with a customer rep who tells me that
my transfer is in the "final stage" -- yet when I call Wyndham, they state that they haven't received any documents at all. When I question the customer rep, they transfer me to a voice mailbox with no name, no number and nobody ever returns my phone calls.
They have stopped paying maintenance fees bills for one of my properties altogether, claiming that I never sent in my paperwork on time. They admit that it had been complete twice, but they once again lost the paperwork and that it is my responsibility to
keep sending it to them whenever they ask -- despite phone calls and letters asking them why they were asking for the information AGAIN! It's all a game. Do NOT work with this company unless you want to throw your money away. Previous post....I contracted
with Timeshare Relief one and half years ago and they still have not been able to properly transfer my four properties. The transfer companies they use are not capapble on doing the job properly. In fact, they are so bad that in one case they actually transferred
one of my properties back to myself!!!! There is absolutely nobody in customer service that can do anything other that type your complaint into a computer and tell you that someone will get back to you. Then they do not return your phone calls. Furthermore
the sales reps will do nothing to help you once you sign the dotted line.
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