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TERRIBLE CUSTOMER SERVICE.....
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Worst customer service I have ever had buying after market parts, and I have built multiple Jeep JK's, Corvettes and Vipers. Chas was great at first and I ordered 1k in parts from him from the TR4.ORG Forum. We never talked via phone, only via Instant Message via the T4R forum and email. After getting my parts, I sent him three different emails to order new parts, he never responded. I then sent him one Instant Message on the forum and he said he mysterly didnt get my emails (The same email that he responded to 10 other times and that the order was placed through).
After sending three more Instant Messaged on the forum, I then even posted 2 different times on a thread he had going to sell parts, so there is absolutely no way he didnt see my request for a response. After 4 days, he never responded to those either. When your on the forum, you can see when a Vendor or member last logged in. I counted 5 different times he was logged over the course of a week, and he never responded to Instant Messages or my threads in his post. I never had any disagreements or harsh words, just a customer that spend 1k on parts and was trying to spend more. I was trying to support a forum Vendor, and this is the customer service I received after the sale. I will NEVER give these guys one more dollar, Chas customer service is terrible, plenty of other places to go!!!!!!!!!!!!
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