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Great customer service is a nice bonus when making a large purchase
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I recently purchased a Schwinn AC Performance Plus with Carbon Blue and MPower Eschelon2 console with power meter. I contacted Steve during my process of deciding which bike to purchase. He was a big help without any push towards one direction or another and without trying to sell me any additional products. He listened to my concerns and answered my questions in a helpful and professional manner. I've had experiences in which the manner in which a sales person responded (or not responded) to my questions has led me to either have a bit of a bitter taste after it was all done or to simply have moved on to purchase the product elsewhere. It was really nice to part with that kind of money while being happy with not only the purchase, but also the company that was getting that money.
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