ruby n.'s review of Tri Star Car Wash

Tri Star Car Wash

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Customer Reviews & Ratings
Complaint Posted 5/24/2010
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Review 5/24/2010

"Bait and switch" would be a favorable summary of my experience with this organization. I had clearly established exactly what I wanted (and didn't want) done to my car and been told the price ($33 and change), which I agreed-to.

Unfortunately, when they called me over to pick up the car and pay the bill, they presented me with an invoice for over $40. When I informed them that they had made a mistake, they treated very rudely and blamed the entire situation on me.

No matter how many times I tied to explain their error, they would not listen. It wasn't until they threatened to call the police that I lost my patience and told them to please do so. Of course, at this point they backed-down and accepted my payment of $33.

In short, the entire situation looked quite staged, and I have little doubt that they try this type of scam on a regular basis.

Caviet Emptor (Buyer beware) when dealing with companies of questionable integrity such as Tri Star Car Wash
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Additional Business Information
Hours   Phone   (818) 947-0360 Address   6344 Sepulveda Blvd.
Van Nuys, CA 91411
Website   Email  
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