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Review 4/23/2008
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I took my 2005 BMW to get the wheels aligned at Tyermans. They told me they will
check the alignment for me and do the alignment for me if it needs it. I waited
for about 15 minutes and they told me that the alignment was really off. They
showed me the printout showing everything in red zone. They told me they would
fix the alignment for me. After they aligned the vehicle they said they got most
of the areas in the green zone but there were still some areas in red and that I
needed to take my car to BMW service because there was something else wrong that
was making the alignment off. So I paid them $95.00 and immediately went to BMW.
When I got to BMW, I showed them the paper work from Tyermans and they told me
that Tyermans did the alignment for a 2006 model and mine was a 2005 model. This
was a huge problem because the 2006 model is a complete body style change from
the 2005. Bmw told me they did not know what they were doing and to get my money
back, so I paid BMW $145.00 for them to align it correctly. I went back to
Tyermans and showed them that there alignment print out clearly shows it for a
2006 and mine was a 2005, so they were the ones that messed it up and I wanted a
refund. However, they refused to give me the whole refund and gave me back
$10.00 out of my $95.00. They said they normally charge $85.00 for an alignment
check. So, I basically paid $85.00 for an INCORRECT alignment check. Not fair
and not good business!!!
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