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Review 10/23/2010
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Because they don't fabricate the furniture onsite, there is the potential for a BIG disconnect between the "designer" Ryan Hedgecock and his fabricator Paco out in Riverside. We hired Ryan to design a retro bathroom vanity and it turned out to be a disaster. It is clear that the requirements of this design were beyond his scope of design abilities. Our general contractor whose team was laying our tile even spent an hour with Ryan going over the specs to make sure everything was correct with regard to the area where tile would be laid next to the sink. The angles were incorrect where our tile would lay on the top, the pullout drawers didn't extend past the glides, he made a crucial change to the design which he claims we approved. Cabinet came with plywood sides and front when specs called for alder. We were promised delivery and installation as per our invoice, and when piece came Ryan wanted to charge us $75 for delivery. We picked it up and installed ourselves. We were overcharged for two pullout drawers. We ended up in small claims court and Ryan lied that he had no idea about the problems with the vanity until right then. We had emails back and forth that proved otherwise. He had even come to our home to assess the problems! He also lied that we never gave him the pieces of tile that were needed to fit on the top. We provided hinges to be installed that never happened. Our hinges were held unlawfully until the case was settled.
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