Laine C.'s review of VIP Relocation, Inc.

VIP Relocation, Inc.

Customer Reviews & Ratings
Review Posted 12/9/2013
. 1
. 0
Excellent Experience for the Second Time
My company had used VIP a few months ago and they did a great job so I decided to use them again personally for a local move (Dec 2013). I wasn't sure when escrow would close but they were flexible with scheduling and arrived on time. When I spoke with
the office, they originally estimated it would take about 5 hours to move our 4 bedroom house since we already had things packed up. When the crew arrived, the foreman did a quick review of our house and let me know that it was going to take a second trip
to get everything and asked if I wanted to just prioritize what they could fit in a single trip or plan for them to do a second trip. I chose 2 trips and they called and made other arrangements for a job they had scheduled after mine so that they would be
able to finish ours that day. It ended up taking over 12 hours total and 2 fully loaded trucks and we were sooo thankful the guys (3-man crew) were willing to work so hard for such a long day since we needed to get it all done that day. They moved fast all
day and didn't waste any time, they were very friendly, wrapped all of the furniture carefully, and didn't damage anything. It took double the estimated time, but to be fair, our 4-bedroom house is larger than average and we have a 3 car garage full of stuff,
patio furniture, 2 BBQs and a backyard storage shed, which they didn't know when they gave the estimate. So just be clear about how much stuff you have and they can probably give you a much closer time estimate. In any case, we were very happy with their service
and highly recommend!
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
Additional Business Information
Hours   Open 7 days a week 8am to 6 pm Phone   (866) 888-3847 Address   1327 Weidner Street
Pacoima, CA 91331
Website Email
Contact   Jessica Bishop Other  
© Copyright 2017 TrustLink All Rights Reserved.