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Don't use Watford Moving and Storage or it's affiliate Steven's Van Lines!
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After selling my home in August of 2010 I hired Watford Moving and Storage to pack my home and move my belongings to their Valencia, Ca storage facility where my things would be stored for 12 months until we relocated to Texas for work and purchased our new home. In July of 2011 Watford Moving and Storage was contacted by myself to coordinate the long distance move to Texas and to pack small miscellaneous items at our temporary residence. During this process two laptops used for work were packed. When my things arrived in Dallas everything seemed fine until we started to unpack. We noticed we were missing several high dollar items. Items included a Dell and Sony laptop and a small Louis Vuitton Chest valued at $3500. I immediately contacted Daniel, the owner. It was at that point he notified me weeks later to contact a different company. I found out at this time that the work was performed by Stevens Van Lines, Not Watford Moving and Storage which I was never made aware. My claim had to be handled with them. I contacted them several times and finally in October got a hold of someone, filed a claim and was notified by mail in November that the claim was denied. All of this was upsetting due to the fact that we paid Watford Moving and Storage over $12,000.00 in moving, storage and insurance cost to only be taken advantage of. I would strongly suggest that no one do business with this company! Their movers stole from my family and the company took no action what so ever and Daniel avoided the incident completely.
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