christian g.'s review of Westlake Financial Services

Westlake Financial Services

         
Customer Reviews & Ratings
Complaint Posted 12/19/2012
. 1
. 0
I'm glad we don't use this bank where I work Customer service is horrible
Called Westlake to get a payoff for a customer 27min for incomplete information trasfered 5 times. Ask a ? they put you on hold. I could've asked what her name was please hold. They barley even listen to what you say. Glad ,my customers no longer have this s..tty. customer service. NO option for 0 star or that's what they would rate. I gave up on getting complete information for fear I would be another 27min beforeI got to the bottom of things.. Concerned dealer beware just cause you have basd credit doesn't mean you need to be treated this way
 
 
 
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Additional Business Information
Hours   Monday - Thursday 6:00am - 9:00pm PST Friday 6:00am - 7:00pm PST Saturday 6:00am - 2:00pm PST Phone   (888) 739-9192 Address   P.O. Box 76809
Los Angeles, CA 90076
Website   http://www.westlakefinancial.com Email   bmoreno@westlakefinancial.com
Contact   Brenda Moreno Other  
 
 
 
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