Atir C.'s review of Westlake Financial Services

Westlake Financial Services

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Customer Reviews & Ratings
Complaint Posted 1/25/2021
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Billing and credit reporting issues (SCAM)
My account got brought by Westlake. I was never late paying my bill ever even during the pandemic. When they purchased my account I was sent messages that they didn't have my auto insurance which I gave the dealer copies before I drove the vehicle off the lot. Now I have paid off my vehicle I was told it would be 90 days before they report to the credit agencies. How obscured. They haven't reported the my vehicle was paid off for months and stop reporting my payments way before that. Now the credit agencies are thinking am delinquent when In fact I am not. They also made me pay late fees sling I was late when I was NEVER late. My contract say no late fees until after a certain date. I never paid after that date and I have proof of it. I also learned that they was holding my payments after the date mentioned in my contract so they could make money on late fees when I was never late. I am thinking about getting an attorney to sue them. This is a scam to ruin people's credit. Now my vehicle is paid off as agreed and they stopped reporting to the credit agencies months prior, took more money then what they was supposed to have at the end and not the credit agencies think I have not be paying my auto loan and it still outstanding. They haven't reported since October 2020. Its been paid off since December 2020 and now it the end of January. 3 months of no payments being reported. Don't use this company for financing. They are scam, shady and will ruin your credit even when you pay you bills on time. They need to be shut down. I am going to report them to department of regulations and licensing and the attorney General and also get a lawyer. They need to be exposed and answer for the fraudulent acts.
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Additional Business Information
Hours   Monday - Thursday 6:00am - 9:00pm PST Friday 6:00am - 7:00pm PST Saturday 6:00am - 2:00pm PST Phone   (888) 739-9192 Address   P.O. Box 76809
Los Angeles, CA 90076
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Contact   Brenda Moreno Other  
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