Best Travel Store, Inc.

3.8 star rating Rating - based on 11 reviews & complaints
We are an online travel agency that has served hundreds of thousands of domestic and international air travelers through our own extremely efficient search engine since 2002.  
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Customer Reviews, Ratings & Complaints
Review Posted 8/27/2013
Great Company
I have used this company multiple times for myself and purchased tickets for friends. No problem. When I email them my questions are answered promptly. The prices are vey competitive. Once I book with them I go to the actually web sights for the c... Read More »
Review Posted 6/8/2013
We run student trips to SE Asia, often dozens of students. BT has consistently had the best prices, and their customer service actually answers promptly and has been unfailingly helpful, even when we've had to ask them to go out of policy a little... Read More »
Review Posted 11/11/2012
Best-Of-The-Best Travel Always in Store for YOU!!
My wife travels alot internationally. Which means that I'm the one who usually has to monitor her travel and make changes as needed. Hey, during extended trips, things happen. Right? Aside from the Best Prices we've found, our complex Internation... Read More »
Review Posted 7/17/2012
Great customer service
I booked a ticket with Best Travel Store just recently to go to Sydney, when I arrived at the airport to check-in for my flight, Qantas airways could not find my ticket.. . this was unbelievable! I called Best travel store and spoke to a guy worki... Read More »
Review Posted 6/20/2012
Muy Buena Experiencia y Servicio al Cliente // Great Experience and Customer Service !!
Hace unos dias regrese de mi viaje a Madrid, compre mis boletos con BTS y la experiencia fue maravillosa. No solo pude cumplir mi sueño de conocer España pero BTS hizo que mi viaje fuera perfecto y sin contratiempos. Al hacer mi reservacion en su... Read More »
Complaint Posted 11/25/2011
Review 11/25/2011
From the so called "Best Travel Store" ( We bought ticket online with right passenger name. On the receipt in the return email, the name was right too.

However, when we arrived at the airport, the passenger's first nam... Read More »
Review Posted 8/18/2011
Review 8/18/2011
Recomiendo este website para comprar boletos a Latinoamerica, tienen muy buenos precios y el servicio es excelente. Yo compre boletos para viajar a mi pais durante el verano, la pagina esta en español y el proceso para hacer la reservacion fue muy... Read More »
Review Posted 5/26/2011
Review 5/26/2011
I had a great experience while purchasing my tickets on line with Best Travel Store. First of all they were the cheapest I could find, and believe me I searched. Second was the ease of their website. I had a couple questions, went to FAQ and there... Read More »
Review Posted 5/9/2011
Review 5/9/2011
I was initially hesitant about making such a large purchase through a company I had never heard of before, so the second I got my e-ticket I contacted the airline. They verified that my record locator was valid and I was booked on the seat I had p... Read More »
Complaint Posted 11/12/2009
Review 11/12/2009
BUYER BEWARE!!! Least reputable travel service I have dealt with on the web. Advertise low fares, and AFTER you've completed the purchase, they send you an email with a new higher price - my purchase price nearly doubled. However, they still adver... Read More »
Complaint Posted 2/23/2009
Review 2/23/2009
BUYERS BEWARE OF THIS TRAVEL WEBSITE. It is in violation of Regulation Z: Truth in Advertising.

It advertises low fares and lures you to purchase from them, only to turn around later and tell you that it cannot honor and ticket the low fare yo... Read More »
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Additional Business Information
Hours   Monday - Friday: 9am - 5pm Saturday: 10am - 1pm Phone   (626) 256-1249 Address   694 West Foothill Blvd.
Monrovia, CA 91016
Website Email
Contact   Darja Cadez Other  
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