Capital Gold Group, Inc.

4.7 star rating Rating - based on 204 reviews & complaints
Capital Gold Group, Inc. is one of the nation’s premier providers of numismatic and semi-numismatic precious metals for direct delivery as well as for direct ownership in Precious Metals IRAs, available in Traditional, Roth, SEP or 401k rollovers.  
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Capital Gold Group, Inc. Categories
Gold, Silver, and Platinum Dealers
Coin Dealers and Supplies

          67709 visitors

Customer Reviews, Ratings & Complaints

Review Posted 6/8/2015
Amazing service - Highly reliable
I'm a regular customer at Captital Gold Group. The last time I went there I purchased a rare coin. The customer service is always excellent and they always give you dedication and attention to detail. I love that and that is why I will use them ag... Read More »
 
 
 
Review Posted 5/20/2016
Patience and Understanding
Shanti Hendrick's at Capital Gold Group was extraordinary. Her patience in explaining the purchase and roll over to a gold IRA was invaluable. Thanks for making this transition smooth. Read More »
 
 
 
Complaint Posted 5/19/2016
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I got scammed.
Hi Ken, At this particular time I am not in any hurry to hand over another dime to the Capital Gold Group. I still have a bad taste in my mouth over the business I have already done with CGG. A few years ago, I was communicating with another one o... Read More »
 
 
Business's response - on 5/23/2016
Michael, I was able to locate your specific order and would like to address your concerns. You initially purchased with CGG in June 18, 2010. The coins you purchased have two values, the gold melt down value and intrinsic value. The melt down va... Read More »
 
Review Posted 5/16/2016
Smooth transaction
Working with Rob Morelock and the rest of the people at Capital Gold Group has been easy and made me feel that I was in very good hands. It took my bank a while to get the money to them but Robert and his associates continued to keep me abreast of... Read More »
 
 
 
Review Posted 5/16/2016
Good Experience
My first experience with Capital Gold Group, Ken Russo, was both pleasant and very professional. The services they offer were both insightful and extremely beneficial. They are the ones to guide you in this difficult market place. I highly recomme... Read More »
 
 
 
Review Posted 5/13/2016
Shanti Hendricks was excellent
Shanti Hendricks was excellent in handling and guiding me through my recent 401k rollover experience. She made me feel welcome and relaxed as I had never done anything like this with my money. I totally recommend Shanti and Capital Gold Group for... Read More »
 
 
 
Review Posted 5/13/2016
So Professional
I was new to gold investment and was looking for a company that would help with opening a gold IRA account. Rob Morlock with Capital Gold Group is very knowledgeable and was able to explain to me the transfer process in clear and non-technical ter... Read More »
 
 
 
Review Posted 5/13/2016
Many Thanks
I recently opened a precious metals IRA with Capital Gold Group. At first I was very nervous because this was one of my first experiences purchasing precious metals and I was using my life savings retirement funds to do this with so I wanted to be... Read More »
 
 
 
Review Posted 5/12/2016
Perfect Service 5 Stars
Very pleased with recent purchase. Just wished I'd been smart enough to schedule arrival of the package when I was at home. That it won't happen again LOL. I'll be waiting. Good follow up by Ken Russo from the Capital Gold Group, I'll continue to... Read More »
 
 
 
Review Posted 5/11/2016
Honest and Responsive
I had been wanting to pull the trigger on making precious metals part of my investment portfolio for a while now. After some research and a few calls, I was introduced to Robert. He took the time to answer several questions during multiple convers... Read More »
 
 
 
Review Posted 5/11/2016
I highly recommend Ken Russo at Capital Gold Group.
It was a pleasure working with Ken Russo at Capital Gold Group to set up my precious metals IRA. Ken was calm, cool and collected. His professionalism, knowledge, and courtesy shined through. Ken provided prompt responses to my requests, and answe... Read More »
 
 
 
Review Posted 5/10/2016
First Time Online Gold Buyer
This was my first time to purchase gold and Silver online for an IRA account and I couldn't have more more pleased than I was with Mr. Ken Russo of Capital Gold. He was the first to respond to my online request to Gold Investment Companies and ans... Read More »
 
 
 
Review Posted 5/10/2016
First Online Purchase!
I just made my first online purchase (silver coins) from Capital Gold Group and I am completely satisfied with the product I bought and with Capital Gold Group. Their sales representative that handled my purchase was very knowledgeable and profess... Read More »
 
 
 
Review Posted 5/9/2016
Money and Uncertain Times
We live in uncertain times when thinking about our savings/money and the future. I researched and listened to adviser's for months "about purchasing precious metals" before contacting Capital Gold Group. The very first adviser I spoke with was Ke... Read More »
 
 
 
Review Posted 5/9/2016
I Trust Them
I called them as soon as I had heard about them on the radio and I definitely did not do wrong in trusting them. They were able to transfer my funds into my personal IRA account and everything is going smoothly! My rep Robert helped me out with al... Read More »
 
 
 
Review Posted 5/6/2016
Solid As Gold Great Company
The people at Capital Gold Group know exactly what they are doing and were able to answer all of the questions I had. Everything was quick and easy which is what I wanted and worked best for me. I have never looked back since. Definitely recommend... Read More »
 
 
 
Review Posted 5/6/2016
Fast Shipping
After looking at several gold companies, I decided on Capital Gold Group for my first purchase of American eagles. Total time was 10 days from the time they got my funds to the day I held my gold. Thank you! I received great customer service and... Read More »
 
 
 
Review Posted 5/5/2016
Big Thanks to Ken R
I recently opened a precious metals IRA with Capital Gold Group. At first I was very nervous because this was one of my first experiences purchasing precious metals and I was using my life savings retirement funds to do this with so I wanted to be... Read More »
 
 
 
Review Posted 5/5/2016
Great Service 5 Stars
After careful consideration, I ordered Gold Eagle coins. All of my questions were answered and the service was phenomenal. My price was locked in and confirmed. No surprises. Looking forward to buying from Capital Gold Group again Read More »
 
 
 
Review Posted 5/4/2016
Good Job
After reading dozens of reviews and checking investment websites Capital Gold Group kept coming looking like the right company to go with. I decided to give them a call and have not been disappointed with any of the services I have received. The... Read More »
 
 
 
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Additional Business Information
Hours   Mon 7am to 5pm PST Tue 7am to 5pm PST Wed 7am to 5pm PST Thu 7am to 5pm PST Fri 7am to 5pm PST Phone   (800) 510-9594 Address   21700 Oxnard Street, Suite 600
Woodland Hills, CA 91367
Website   http://capitalgoldgroup.com Email   k.hazelden@capitalgoldgroup.com
Contact   Keith Hazelden, Marketing Director Other  
 
 
 
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