City Loan

4.0 star rating Rating - based on 10 reviews & complaints
Serving California since 1995, City Loan bases its philosophy on listening to every customer’s needs and providing the best loans possible. We pride ourselves on being fair and providing competitive loan options to our customers.  
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Customer Reviews, Ratings & Complaints
Review Posted 9/21/2011
Review 9/21/2011
Sue was very helpful, informative, and professional. She made my loan process went through fast and easy. Another person I want to praise is Scott. He is the man for the job! He is professional, resourceful, calm, and cool. He is definitely an ass... Read More »
 
 
 
Review Posted 8/30/2011
Review 8/30/2011
I received an excellent service from this place. Tabatha was very helpful and professional. We understand that this is a high interest rate loan, but we need it to help out family issues. We plan to pay off the loan within 2 months to avoid being... Read More »
 
 
 
Complaint Posted 7/21/2011
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Review 7/21/2011
BEWARE OF THIS COMPANY!!!! This review is for Tool City Inc. DBA City Loan. I am amazed that their employees sleep at night. Their interest rate ranges from 8%-10% monthly. Which means the annual percentage rate (APR)is approx. 123.83%, depending... Read More »
 
 
Business's response - on 7/30/2011
Thank you for taking your time to give us feedback. I'm sorry to hear about your sister's illness. After reading your comment, I feel I owe you some explainations. First, we always advice every customer that they should use us as "a last resort" a... Read More »
 
Review Posted 7/19/2011
Review 7/19/2011
Great service. Danny was very professional and patient. I was nervous at first because this is the first time I made a financial decision on my own. However, Danny made me feel comfortable and at ease. Everyone in the Long Beach office was very ni... Read More »
 
 
 
Review Posted 7/6/2011
Review 7/6/2011
The service was excellent. Tabby made effort to work with us after closing time. Marcos was extremely polite and professional Read More »
 
 
 
Review Posted 6/22/2011
Review 6/22/2011
Sue was very helpful, informative, and professional. She made my loan process went through fast and easy. Another person I want to praise is Scott. He is the man for the job! He is professional, resourceful, calm, and cool. He is definitely an ass... Read More »
 
 
 
Review Posted 5/16/2011
Review 5/16/2011
City Loan is a very professional and honest business. When I called them to inquired about auto loan, they explained things very well and even asked me if I had considered other options since the title loan is a very high interest rate program. I... Read More »
 
 
 
Complaint Posted 5/12/2011
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Review 5/12/2011
Its actually city loans, where you either pawn or receive money on title loans. I called to request information on how it worked, the person whom answered the phone was very rude, she sounded like a robot like she didn't like her employment, like... Read More »
 
 
Business's response - on 7/30/2011
Actually, we are "City Loan" (no "s" please). Your comment seemed quite unusual since we always try to give our customers as much information as they need to get a good loan. So we looked to see when you created your profile - not surprisingly it... Read More »
 
Review Posted 5/5/2011
Review 5/5/2011
The service was very good, informative, and professional Read More »
 
 
 
Review Posted 5/4/2011
Review 5/4/2011
I went to this place yesterday to get a car title loan. They offer both car pawns and car title loans, but I choose the latter because I need to drive my car to work. They have superb customer service from the beginning to the end. Tabby took care... Read More »
 
 
 
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Additional Business Information
Hours   Weekdays: 9AM - 7PM, Sat: 9AM - 4PM Phone   (562) 427-7912 Address   3431 Cherry Avenue
Long Beach, CA 90807
Website   http://www.cityloanfastcash.com Email   michael.w@cityloan.com
Contact   Michael Williams, Marketing Other  
 
 
 
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