Emergency Service Restoration, Inc.

1.2 star rating Rating - based on 23 reviews & complaints
THIS COMPANY HAS POSTED OVER 100 FAKE REVIEWS. REVIEWS FROM HAPPY "CUSTOMERS" SHOULD BE VIEWED SKEPTICALLY.  
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Customer Reviews, Ratings & Complaints
Review Posted 4/29/2019
thanks Huiu and the team at ESR nice job
I am wanting to give a shout out to Hui for the fast turn around at our home over the Easter Holiday when no one could come out in half hour to a burst in our water heater that took place...... No only are you nice folks but educated us on why it... Read More »
 
 
 
Complaint Posted 4/1/2019
Thanks Euo for doing a great job and making the day
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
I wanted to give a personal thanks to the Team at ESR for doing such a great job for my mom and also at our house over the weekend with not 1 but 2 issues with a pipe leak and flooding
Thank you
G... Read More »
 
 
 
Complaint Posted 1/29/2019
ESR you Rock with the best Team and Service
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
So we had a flood in the from the House to the garage and one half of the house flooded and it looked like it would never come back to a clean and fresh home after few days of clean up and bringing i... Read More »
 
 
 
Complaint Posted 1/2/2019
All of us at the Clinc thank you for stopping a flood in our clinic
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
We really appreciate over the Holidays that you came out late at night when it was reported we had a flood and our alarm system went crazzy a nice crew and did a great job so we all thank you at here... Read More »
 
 
 
Complaint Posted 10/31/2018
I am amazed at how great this Team is and wonderful the dispatch and tech is
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
I am doing this review as they are a great team and the Tech who came out was amazing to me as well as
saved the day with all of the water leaking everywhere and all of the potential damage further... Read More »
 
 
 
Complaint Posted 9/27/2018
ESR our office and Team appreciate your Fast Response
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
We are a Insurance company with a large office Building that had a flood that leaked from a pipe burst in our upper office from the ceiling to our f1st floor and was coming down like a rain storm of... Read More »
 
 
 
Complaint Posted 8/27/2018
Great Referral To our Property for stopping a Disaster ! Thank you ESR
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
We thank Hui for the nice way he came to our Property we are owners of a Commercial Property and had a huge issue with drain back up and a Pipe burst and they did not only the clean up but located 2... Read More »
 
 
 
Complaint Posted 7/31/2018
We Want to thank Dispatch and your Tech for A job well done ESR
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
WE had a new Property that we purchased in the Hills and did not know we had a major water leak over 3 of them and we were given your information to call for this to be cleaned up as the flooding was... Read More »
 
 
 
Complaint Posted 6/29/2018
Sorry about the best Tech Passing we appreciate once again your fast response today with our flood
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
Gang at ESR we were sorry to hear the passing of a great tech for many years and appreciate all of the help and techs with the years that come to our homes and offices when we have had a flood or lea... Read More »
 
 
 
Complaint Posted 5/31/2018
Our Many thanks for the great tech who Passed he was the best providing services to Us
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
We were sad when we called ESR to come out and learned our favorite tech we used with ESR in many leaks and flooding in the years had Passed, We thank ESR family for great service '

Sorry for the... Read More »
 
 
 
Complaint Posted 4/30/2018
ESR Services speedy services best help at our Studio Main water leak THANKS!
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
Hey I do not do this often but we had a huge water main break and flood into our studio that almost caused our Electrical Equipment to fry , Hui was great within 15 minutes out and the leak was stopp... Read More »
 
 
 
Complaint Posted 3/29/2018
Knox group Thanks ESR for the fast Response to our flooded baseement thanks
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
Hey
I wanted to give a shout out on the help you gave so fast and with such good drying out equipment on the major flood we had and appreciated the team you sent over will say lots to others on suc... Read More »
 
 
 
Complaint Posted 2/27/2018
Hui thanks for the fast Service today and damage control
THIS IS A FAKE REVIEW SPONSORED BY THE COMPANY
Hi
Thank you for the Team support and fast Service today when we could have had much more damage
Hui at ESR great as well as the circle back from your CS to check on how it all went
So thanks

... Read More »
 
 
 
Complaint Posted 9/1/2017
Best service and professional
THIS IS A FAKE REVIEW POSTED BY ESR
We had a crack we did not know about and leak under our house and another pipe that burst and we given a nice referral to ESR >>>>>WELL they came out fast smart and did a clean up and checked for more potential... Read More »
 
 
 
Complaint Posted 1/3/2016
Dishonest
They sent a technician who moved a dehumidifier from another location in the kitchen to in front of the kitchen sink where it broke tiles on the floor. When we reported the damage, they denied that they ever placed the machine in front of the sink... Read More »
 
 
 
Complaint Posted 11/26/2014
emergency services is outstanding folks
THIS IS A FAKE REVIEW POSTED BY ESR
I own a office commercial building and home and have had ESR out twice they are fast fair and would use them again.. did great inspection and found 2 leaks in our bathroom thanks Ben's office Read More »
 
 
 
Complaint Posted 1/18/2014
DO NOT use this company
All of the bad reviews are 100% FACT! They screwed up so bad at my house that we had to get an attorney. Trust me, run the other way. If a plumber refers them, or some other trade, get another plumber. Read More »
 
 
 
Complaint Posted 2/18/2013
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Don't believe what they tell you.
The tech that came said the company would take care of the ins claim. I gave him the ins info and he did the work. a couple of weeks later i got a call that the bill was due and when was I going to pay. the billing call sounded more like... Read More »
 
 
Business's response - by Customer Supporton 10/22/2014
Frank Thank you for the feedback, I referenced the quality control notes pertaining to your service and the feedback received from you was "that the service was great" fine man at 1/7 2013 2:09pm . I am glad that you were happy with the services r... Read More »
 
Complaint Posted 10/1/2012
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Be warned
I had a water leak under my dishwasher. The plumber that came out highly recommended Emergency Service Restoration, Inc. They came right out and set up drying equipment and left. After many conversations with my ins and them wanting to tear out wa... Read More »
 
 
Business's response - by Customer Supporton 10/22/2014
Traci has said she would remove this posting after speaking to the president of ESR and learning the process of water and flood damage clean up better. Traci stated that her reason for doing the negative posting was because of her insurance claims... Read More »
 
Complaint Posted 9/27/2012
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BEWARE: Dishonest Billing
ESR technician gave us a quote that exceeded $3500. We were offered a $500 discount if we agreed to have them service our home to clean up the sewage/waste under the house. We were asked to sign quote and stated that a final bill would be issued... Read More »
 
 
Business's response - by Customer Supporton 11/20/2014
Negotiations for this job were done prior to entering into a contract, a discount was discussed only if they were going to Honor the contract and issue a full payment upon completion. Mr Hernandez decided to go to through his insurance company, th... Read More »
 
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Additional Business Information
Hours   Phone   (800) 540-5532 Address   4435 West 153rd Street
Lawndale, CA 90266
Website   http://www.esr24.com Email  
Contact   K.D. Hartwell Other  
 
 
 
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