Complaint
Posted 1/13/2023
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1 Review
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0 Question
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0 Answer
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Trustlinker since 01/13/23
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PICKERINGTON, OH
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Never gave a refung
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Order items from them and had to ship them back even after we told them not to ship them. We canceled the order about 1 hour after we place it because they told us we would have to wait for about 3 months or longer to get the items and so we cance... Read More »
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Complaint
Posted 5/3/2022
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/03/22
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MOUNT PLEASANT, SC
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not received
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Ordered a light stick in January. Never arrived. Sent in email for refund, information on the light stick. Told to send another email. No response. No refund, no light, no communications from them. So I'm out $260.00 so far. Read More »
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Complaint
Posted 2/26/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/26/21
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MINNEAPOLIS, MN
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STROBE LIGHTS
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I BOUGHT STROBES FOR ONE OF MY TRUCKS I HAVE MANY BUT WANTED TO SEE HOW THEIR LIGHTS HELD UP. IT WAS MONTHS OF SENDING MESSAGES THEN TOLD THEM I WANTED MY MONEY BACK OR MY LIGHTS A LITTLE OVER A MONTH THEY SHOWED UP I IN STALLED THEM BUT WAS A BIT... Read More »
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Complaint
Posted 1/25/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/25/20
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FORT MILL, SC
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Buyer Beware
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Don’t order anything from this company. I’m pretty sure the reviews with more than 1 Star are fake. Like so many others I placed an order back in November 2019. Never received tracking info or the product. After 3 weeks I tried calling them and th... Read More »
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Complaint
Posted 10/4/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/04/19
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ORLANDO, FL
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Collected Payment - Never Shipped- Unresponsive
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They collect payment immediately then stop communicating altogether after a month passes - maybe hoping you have already paid your credit card and can no longer request a refund. Try calling them to place an order instead of ordering online. You w... Read More »
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Complaint
Posted 3/14/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/14/17
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POTWIN, KS
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Bunch of crap company
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Our volunteer fire department ordered lights from this place in January 2017.they sent wrong ones,i got the rma# and returned them and still have not gotten the right ones.they told me they are on back order.now they won't answer call,email,or FB... Read More »
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Complaint
Posted 10/13/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/13/16
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BRADENTON, FL
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Complaint
Posted 3/29/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/29/16
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GULF BREEZE, FL
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Worst.Service.Ever. Very shady company
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I ordered over $1000.00 worth of lighting equipment,& cannot get any help about my order other than its "backordered" and will be a week.. for 4 months
I ordered over $1000 worth of emergency lighting including a " 48" Full Size Light Bar with Li... Read More »
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Don't Bother
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They will take your money,EVERYTHING is Backordered and WILL NOT answer their telephone or E mail. Worst customer service on the planet. Read More »
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Business's response - by Chris D.on 7/6/2015
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Tim,
Being that I can not see your Full name or order # it is kind of hard to answer your concerns.
On occasion we do have items that go on back order and we notify our customers of that in the event it happens.
We deal with a large volume of... Read More »
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Do not waste your time!!
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I have never in my life had a worse purchasing experience than with this company! The products I ordered were on backorder (found out by e-mail 2 days after making the order)the e-mail stated to call or e-mail back to make changes to order so, I c... Read More »
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Business's response - by Chris D.on 7/6/2015
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Thomas,
Please see below. But my biggest concern is that we have taken care of you.
Being that I can not see your Full name or order # it is kind of hard to answer your concerns here.
On occasion we do have items that go on back order and we n... Read More »
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USELESS!
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I ordered 2 lights from this company back on 10.12.2014 and only just today (21.01.2015) received an email from stamps.com saying that ETD have sent me a package. even after 40 days they still charged me for shipping. They also HATE answering the... Read More »
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Business's response - by Chris D.on 7/6/2015
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Aiden,
Being that I can not see your Full name or order # it is kind of hard to answer your concerns here. I tried looking you up under Aiden as that is a unique name and we do not show an order for that name?
I can only speculate but in your ca... Read More »
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Worst company ever
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Repeatedly backorder items and then do not respond to requests for updated delivery time. Unable to get a response for a warranty issue. They do not answer their phones and they do not respond to emails. WORST company ever. Read More »
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Business's response - by Chris D.on 7/6/2015
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Mike,
Being that I can not see your Full name or order # it is kind of hard to answer your concerns here.
If you would like to discuss this further please reach out to me via email at etd.customerservice@gmail.com just 1 time and I will respond... Read More »
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0
Posted 2/22/2014
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1 Review
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0 Question
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0 Answer
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Trustlinker since 02/22/14
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Riff off
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Ordered lights on a Monday morning. She said they would ship out that afternoon and charged my card. Got a voicemail that afternoon saying they were on back order and would be four weeks. I called back repeatedly and sent 6 emails over 4 days. No... Read More »
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